I ordered this product on the Monday before Mothers Day. The website stated they shipped orders within 24 hours, this was not the case for my order. I paid to upgrade shipping so I would have my order in time for Mothers Day. It didn't arrive until the Saturday after Mothers Day.
I would have been less upset if they sent an email stating order volume was higher than expected and there could be a delay in shipping times. I would have understood, but there was no such communication.